Information we collect
CriteriaProof may collect account and profile information, uploaded resumes and documents, Career Evidence Vault entries, job advertisements, application drafts, generated documents, verification results, application tracking data, support messages, recruiter-consent records and product usage information needed to operate, secure and improve the service.
How we use information
Information is used to provide the features you request, authenticate users, match career evidence to role requirements, generate and verify application material, provide exports and interview preparation, administer access, troubleshoot problems, respond to support requests and maintain service security.
AI and automated processing
Some CriteriaProof features use AI or automated analysis. Information you submit may be processed by AI/model providers where reasonably necessary to perform the feature you request. AI output can be wrong, so users must review generated material before relying on or submitting it. See the AI Use Disclosure for more detail.
Service providers and overseas processing
CriteriaProof relies on specialist providers for hosting, authentication, database services, email delivery, monitoring and AI/model processing. Depending on the provider and service configuration, information may be processed or stored outside Australia. CriteriaProof aims to disclose only information reasonably required for the relevant service function.
Recruiter access
Recruiters do not receive access to your CriteriaProof material merely because they know your email address. A recruiter connection must be approved by the candidate. Approved recruiter access can later be revoked from My Account.
Data retention
CriteriaProof keeps information while an account is active and for as long as reasonably needed to provide the service, meet legal or operational obligations, resolve disputes and maintain security. Where a user requests account deletion, linked account data is removed subject to any information that must lawfully be retained.
Your controls
Signed-in users can update profile information, change their password, export available account data, review recruiter connections, contact support and submit an account deletion request from My Account.
Access, correction and deletion
If you believe personal information held by CriteriaProof is incorrect, or you want to request access, correction or deletion, use the controls in My Account or contact support@criteriaproof.com.
Security
CriteriaProof uses authenticated access controls, row-level database security and other technical controls intended to protect user records. No online service can guarantee absolute security. Users should use a strong unique password and keep control of the email account used to sign in.
Cookies and session data
CriteriaProof uses browser storage and authentication cookies where needed to keep users signed in, maintain application state and operate the service.
Changes to this policy
This policy may be updated as CriteriaProof moves from beta to commercial use or as service providers and features change. The updated date on this page will be revised when material changes are made.
Contact
Privacy questions can be sent to support@criteriaproof.com.
Last updated: 29 September 2026.